Shipping policy
Shipping Policy:
Thank you for shopping at Saje and Sol powered by Shopify! Below you’ll find details about how we handle shipping.
Order Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email when your order has been shipped.
During high-demand periods (e.g., sales or holidays), processing times may be slightly longer.
International Shipping:
Customs & Duties: Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Saje and Sol is not responsible for these charges.
Shipment Confirmation & Tracking:
Once your order has shipped, you’ll receive an email with a tracking number. You can track your order directly through the carrier’s website.
Lost, Stolen, or Damaged Packages:
We are not responsible for lost, stolen, or damaged packages after they have been handed off to the carrier. Please ensure the shipping address is accurate and secure. If you need help filing a claim, contact us.
Contact Us:
If you have any questions about your shipping or order, feel free to reach out:
Email: support@sajeandsol.com
Or use our Contact Us page.